@reasoning logic,
When someone is being obnoxious/rude/insulting/ it becomes a priority to understand why. It is impossible because for that to happen the offender must "spill their guts" and relate all that has occurred in their life that would warrant such behavior. That and only that would eliminate the behavior. Considering that then who is it that would be able to ascertain what the remedy would be? Here we have our quandary!
First one will not do that; spill their guts! It has something to do with "what you say can be held against you in a court of jurisprudence." so no confessions today. What about the court of public opinion? Well that won't work because the public can also be dupe by intelligent malfeasants within the law. We all seem to have our prejudices. Who can possibly know the truth?
I only bring all this up to illustrate the "nature" of the reality we have today. Everyone would like to speak and offer their own truth but how dare they and not suffer repercussions from those who seem to know better or more? In our competitiveness everyone wants to win so they will be recognized even if that victory is pyrrhic one. When one is rude, from their frame of mind, it is a win/win proposition. If another were to offer kindness to such a person it would be viewed as patronizing and condescending; if one were to get angry, which is expected, the person gets the recognition and the satisfaction of causing conflict from the other and it singles out that person and all thoughts are focused on them thereby giving them the attention they so desperately need they have never had? It's a way of getting even.
In this domain for conflict not to occur we must focus on "all" in our offerings; not just those who happen to agree with us. What I mean by that is to incorporate language that will not offend in any measure what so ever and that takes an uncommon sense of understanding to do that. If, and I do really mean "if", that can be done in all respects, the obnoxious person will eventually be able to understand the nature of his aggression and will find another venue to start anew. They will never fess up in that venue. The will go elsewhere in hopes their reputation doesn't follow them. Make sense? I think it does.
As long as one fights fire with fire the conflict will continue and the obnoxious one receives all the fuel they need to sustain the blaze. So the more understanding we become or at least to understand the "why", the more civil all become and the rude will eventually burn itself out and "self extinguish". If one does not have such understanding then the best thing to do is remain silent and not respond at all to that particular person in that instance only. Try not to hold grudges for even the obnoxious have their "good" points.
Hopefully, one day, when all the fires go out, we will begin to appreciate what respect is all about and the mutual benefits that can be derived there from. :a-ok:
William