I have been traveling with NursesRx for over 8 months now, and they drive me nuts! I am constantly having to battle with them about screwed up hours and paychecks, they frequently "misplace" my faxes and have currently screwed me out of my insurance coverage! I called my recruiter to ask about some dental coverage and she informed me that I was never enrolled in the insurance plan at all! Regardless of the fact that I have a copy of my faxed form that is dated, they say they never recieved it and so I was never enrolled. My recruiter never thought to bring it to my attention. Now I'm in the middle of an extended contract and can't get covered until August! I'm just thankful that I wasn't in an accident or something!
I found my recruiter by recommendation of a person I worked with who had traveled with her for 5 years. She thought she was a great recruiter, but all I get is the run-around. She doesn't call back, or email, and when she does, she avoids answering my questions, she never tells me about or prepares me for my new assignments and always tells me that I have to call Travel Services! I get frustrated every time I have to renegotiate a contract. A couple of times, she has promised me benefits and bonuses, and when they don't come through, she tells me I was misunderstanding her. (Regardless of the fact that I have written and dated every conversation we have ever had) In the end, I always manage to get things worked out, but I constantly have the feeling of getting worked over.
One of the things I really don't get, is that she doesn't even recruit for me! I had to find my last 2 assignments myself. She told me it was
"really weird. I can't find you a job." I'm a critical care/ICU/Trauma/Cardiac qualified nurse, with a stellar and pristine employment record! I was looking for a job in Florida in January!!! I had to sit down with a phone book and call the nurse managers at various hospitals myself, until I found a job! *aaarrgh!!!* I don't know exactly what she is supposed to do for me, but I don't think this is it!
I'm totally frustrated, but I feel like I'm vested in the jobs that I have (thank the heavens that I enjoy my assignments!) and I just can't bear the idea of starting over with a new company! How do I know that they would be any different?
To summarize, I guess I don't recommend NursesRx, and I think AMN is just sometimes to big to give a crap.