Can I just say that I feel your pain?! I also work in the emergency department of Level II Trauma Center. ED nurses usually work there because they love change, but then again we hate change! I have our cupbords memorized because if you need supplies quick, or you have to explain to someone else where it is, you can't waste time searching because some one "felt like rearranging" on a whim without thinking of all aspects. Change can be good, in it's own respect. Too much change esp. @ once, however, can be detrimental to moral, teamwork, and the click of having an awesome shift with what we call "an A team".
We have been through several major changes in the last 2 years without any time between to bounce back before the next one hit. Increased volumes, but the construction project for a larger department put "on hold" while the hospital down the street is almost done with theirs, change in entire registration process, change in director to someone without ED experience (only for 6 months when again we changed directors), new computerized charting without an internal IS system big enough to support it (slow!), No vacancies to 11 RN openings in one year, no more charge nurses now team leaders and a nurse manager, needs and sick calls on every shift when every day used to be "the A team", etc., etc.
It all takes a huge toll on us, and that will manifest itself. I, too, have become the kind of nurse I used to dread
. Used to be 10 min. early every shift, now consistently 2 min. late; snapped at nursing student not intentionally, but still; immediately pissed off when I walk through the door most times; increased stress because many travelers in our department (thinking of doing that myself :wink: ) and the docs don't trust them (we just had a bad one
) so they turn to you to make the dept. run smooth, put out the fires, and babysit while you still have a full load of pt.'s; I could go on and on...
Maybe the suggestions are putting them on the defensive, sometimes we have to choose our words wisely. The nurses that say, "well, that's just never going to work!" are labeled negative while the ones that say, "Ok, that is one way, but we have to consider this need or what if such and such happens, then is that still going to work?" are labeled as having "valuable input". And, my director and manager are big on, "if you bring forth a problem, you should present it with a solution".
Not sure if I helped you at all, but really wanted you to know you're not alone!!! :wink: