UnitedHealth Group Signs Contract With DSHI Systems for Nur
Optum, a UnitedHealth Group Company (UNH), has selected DSHI Systems to provide TriageXpert(TM) Call Center, DSHI Systems' proprietary triage decision-support solution, to Optum call-center nurses. Optum nurses provide health information and education to more than 28 million consumers from 8 call centers across the nation. Nurse call centers perform a vital role in directing callers to